that can be used by members of a group to reply to emails from the next available member of the group.

The mailbox should now be added to your view in Outlook in the Office 365 Portal.If you have setup a shared mailbox in Office 365, and you want to access the shared mailbox in Outlook for desktop or in Outlook for Web (OWA) then continue reading this tutorial. As you may know, a shared mailbox 'offers' a central email address (e.g.

Enter the email address of the shared mailbox (e.g.Right-click 'Folders' and click 'Add shared folder'.You may want to collapse top-level groups to make it easier to find 'Folders'. On the lefthand navigation, find the 'Folders' section/heading.Method 3: Add a Shared Mailbox to your View in Office 365 (persistent) Enter the name (or first few letters of the mailbox) in the mailbox field, select the mailbox, and click 'Open'.Click your user icon (upper right) and select the option 'Open another mailbox'.

Access 'Outlook' by clicking the waffle icon (upper left) and clicking 'Outlook'.Method 2: Open a Shared Mailbox using the Office 365 Portal (one-time) Enter the shared mailbox's e-mail address and click Show URL to see the URL. The tool below will display the Outlook Web Access URL for a shared mailbox. E-mail Address: OWA URL: When prompted to log in, enter your eName and ePassword.

The URL for a shared mailbox is The example below illustrates what the Outlook Web Access URL would be for a shared mailbox that has the given e-mail address: Note that you must access Office 365 OWA with a supported browser because you need to use the 'Full' version of Outlook Web App to configure rules. Open a web browser using a supported browser such as the latest version of Firefox, Internet Explorer, or Safari.Method 1: Open a Shared Mailbox Using a Direct Link to Office 365 OWA Members of a Shared Mailbox's permissions group have the ability to access a Shared Mailbox using the Office 365 Portal using any of the methods documented below. Resource Coordinators: Accessing a Shared Mailbox using the Office 365 Portal

Open shared mailbox outlook online